Top-5 iGaming Trends in 2024 Shaping the Industry


The iGaming industry 2024 continues its rapid evolution, driven by transformative trends such as artificial intelligence (AI) and machine learning, immersive gaming technologies, and the ongoing rise of eSports and 5G mobile gaming. These innovations enhance the player experience and ensure that gaming remains as personalised, interactive, and immersive as possible.

This article delves into the key trends shaping the iGaming landscape, from the AI-driven personalisation of gaming experiences to the exhilarating virtual worlds created by augmented reality (AR) and virtual reality (VR) technologies. We also discuss the impact of 5G connectivity on seamless gaming and its implications for the industry's future.

Key takeaways:

  • AI and immersive technologies transform player experiences, offering personalised and interactive gaming
  • The rise of eSports and 5G mobile gaming further enhances the iGaming landscape
  • These innovations are critical in shaping the industry's future directions

AI and Machine Learning

Personalisation and Player Experience

Artificial intelligence (AI) and machine learning are essential in creating personalised iGaming experiences for players. By analysing player data, preferences, and gameplay style, AI algorithms provide targeted recommendations for in-game items, challenges, or additional content, revolutionising the online gaming industry. This personalisation enhances player engagement and fosters immersive experiences that cater to individual preferences.

Customer Service and Support

AI-driven customer service and support systems are essential in the iGaming industry. Through advanced algorithms, machine learning models can predict player concerns and provide real-time assistance, ensuring seamless and satisfying gameplay. These systems also identify compulsive behaviour patterns, enabling timely interventions to preserve responsible gaming environments for players. Ultimately, AI and machine learning technologies contribute significantly to the iGaming industry's commitment to player safety, welfare, and satisfaction.

Immersive Gaming Technologies

Augmented Reality (AR)

In 2024, Augmented Reality has revolutionised iGaming by transforming player interaction and fostering robust gaming communities. This technology superimposes digital game elements onto the player's real-world environment, breaking barriers traditionally experienced in gaming. As a result, it establishes a heightened sense of community, encouraging players to engage with the game and their fellow participants in shared spaces.

Virtual Reality (VR)

Virtual Reality technology has significantly shaped the iGaming industry in 2024, providing players with a fully immersive gaming experience. VR headsets offer an encompassing view and an authentic sensation of being within the game, fostering an unrivalled level of engagement. This immersion has enriched the player experience and spurred the development of iGaming tailored to these captivating platforms.

WebRTC and Real-Time Streaming

WebRTC technology has revolutionised the iGaming industry, with its real-time streaming capabilities crucial for a seamless user experience. Instant communication is enabled for multiplayer gaming, live dealer games, and sports betting, giving iGaming operators a competitive edge and increased user engagement.

In 2024, real-time streaming will be an essential feature for iGaming operators looking to maintain their success. WebRTC solutions will help minimise delays and synchronise live events with in-game betting and interactive gaming sessions. Streamlined real-time data transfer is vital for keeping users entertained and engaged.

"2024 Marks a significant year for the iGaming industry as it embraces the potential of WebRTC and 5G technologies to revolutionize live gaming experiences. This technological leap forward is set to eliminate barriers to high-quality, real-time streaming, opening up new avenues for live betting and interactive gaming that were previously inconceivable. The result is a more dynamic, accessible, and engaging gaming environment for players worldwide."

Andrejs Tkachenko, NetworX COO

Key elements of WebRTC, such as ultra-low-latency video and audio streaming, are indispensable for live casino environments. Players expect a sense of immediacy, similar to physical venues, which is facilitated through WebRTC's peer-to-peer communication framework. This ensures that player actions and game responses are virtually instantaneous.

Real-time streaming capabilities are the future of iGaming, and WebRTC's impact is noticeable. It enhances the interactive betting experience by enabling players to make instant decisions. This advancement is particularly significant in the mobile gaming era, where network speeds like 5G are set to further boost WebRTC's potential in the iGaming industry.


Social Gaming Trends

In 2024, eSports and social gaming trends continue to captivate audiences worldwide. Platforms implement interactive elements like in-game chat systems and social media sharing buttons to increase player engagement and community growth. Hyper-casual games maintain their popularity due to their simplicity and accessibility, while eSports betting introduces another layer of engagement for fans who participate in wagering on match outcomes. As the industry evolves, platforms like those mentioned in Esports Insider continue to innovate at the intersection of gaming and social interaction, driving growth and fostering a more connected user base.


The gamblification of eSports has raised concerns regarding the potential risks of gambling harm. With ease of access and immersive digital environments, individuals who engage in eSports betting might be at higher risk of developing gambling-related issues. The blurred lines between gaming, gambling, and sports contribute to an increasing introduction of gambling activities within the eSports domain. Notably, the eSports market is predicted to reach over $3.5 billion by 2027, indicating a growth rate of 21%, as reported by Globe Newswire. This impressive growth emphasises the need to address the risks associated with the gamblification trend to maintain responsible practices in the industry.

5G Mobile Gaming

Progressive Web Apps

5G Mobile Gaming is significantly transforming the iGaming industry in 2024. One of the key developments in this area is the rise of Progressive Web Apps (PWAs). These web apps require less storage and data, function offline, and can be discovered through search engines, delivering a seamless user experience.

Incorporating 5G, PWAs provide gamers with richer multiplayer experiences, capitalising on the low latency and improved streaming capabilities that 5G offers. This cost-effective approach to developing PWAs, unlike native gaming apps, attracts casual and hyper-casual gaming circles, where quick accessibility is essential.

Responsive design is another prominent feature of PWAs, allowing seamless adaptation across various devices. The ability to work offline and consume less data, combined with the speed of 5G, enables gamers to enjoy smooth and uninterrupted gaming experiences. This trend towards PWAs indicates the iGaming industry's movement towards more accessible and user-friendly gaming solutions, with an anticipated high revenue generation from the mobile games market in 2024.

Future Directions in iGaming

The growing prevalence of cryptocurrencies is transforming the iGaming sector, enabling players to enjoy increased privacy and potentially better odds. In addition, adopting blockchain technology is boosting transaction security with its robust distribution ledger, ultimately improving transparency and efficiency within the industry.

A surge in mobile gaming, particularly casino games, now accounts for a substantial portion of mobile gaming revenue, making it essential for iGaming operators to adapt to users' preferences for on-the-go gaming. Innovations such as 5G and Progressive Web Apps (PWAs) are also driving the evolution of the iGaming landscape, paving the way for more immersive and seamless online gambling experiences, resulting in potentially higher user engagement.

Frequently Asked Questions

What technological advancements are shaping the iGaming industry this year?

Technological advancements in the iGaming industry in 2024 include improved security protocols and sophisticated game features. Companies are adopting advanced technologies to enhance user experience and protect their platforms from fraud while integrating seamless payment systems.

How is mobile gaming influencing the iGaming market trends in 2024?

Mobile gaming significantly impacts iGaming market trends as operators optimise their platforms for mobile devices, catering to a growing number of users who prefer gambling on the go. The industry is witnessing a rise in mobile-first solutions and games developed specifically for handheld devices.

In what ways is virtual reality (VR) impacting online betting experiences?

Virtual reality (VR) is changing online betting in 2024 by providing immersive environments that simulate real-life casinos. Players now engage in live, interactive sessions that closely resemble physical venues, making VR an essential technology in elevating the iGaming experience.

How are player habits and demographics shifting in the iGaming sector for 2024?

In 2024, player habits and demographics are shifting in the iGaming sector towards a more diverse audience, encompassing younger players and balanced gender representation. The trend indicates that players seek games with engaging storylines and social elements, as documented in reports observing changes in iGaming demographics.

What role does artificial intelligence play in the evolution of iGaming platforms?

Artificial intelligence (AI) shapes iGaming platforms, facilitating personalised gaming experiences and improved customer service. Operators utilise AI for data analysis to customise game offerings and marketing strategies to create a tailored user experience.